Clear information.
Handled responsibly.

Effective and last updated: 12 September 2026

This website is operated by WG Detailing Sdn Bhd (1677826-K), referred to below as “WG Detailing”, “we”, “us” or “our”.

Information you choose to provide

If you contact us by WhatsApp, phone or email, you may provide your name, contact details, vehicle information, photographs, preferred branch and details about a requested service. We use that information to answer enquiries, prepare recommendations or quotations, arrange appointments, deliver services and handle aftercare.

Technical and third-party data

Our website and hosting providers may process basic technical data such as IP address, browser type, device information, requested pages and timestamps for security, reliability and website measurement. Embedded Google Maps and links to services such as WhatsApp, Instagram, Facebook and Google may be governed by those providers’ own privacy and cookie policies when you interact with them.

How information is used and shared

We use information for customer service, booking administration, service delivery, legitimate business records, security and legal compliance. We do not sell personal information. Information may be handled by staff and service providers where reasonably necessary for these purposes, or disclosed where required by law.

Retention and protection

We keep information only for as long as reasonably needed for the purpose collected, business records, warranties, dispute handling or legal requirements. We take reasonable organisational and technical precautions, but no internet transmission or storage method can be guaranteed completely secure.

Your choices

You may ask us to correct or review personal information associated with your enquiry, subject to applicable law and records we are required to retain. You can also choose not to provide optional information, although this may limit our ability to assess your vehicle or arrange a service.

Contact

For privacy questions, email info@wgdetailing.com or contact WG Detailing at 012-240 3133.